Privacy Policy

At Bello Nest, we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or interact with us in any way. By using our services, you agree to the terms described below.

1. Information We Collect

We may collect the following types of personal information from you:

Personal Identification Information: Name, email address, phone number, billing/shipping address.
Payment Information: Credit/debit card details, e-wallet information, or other payment details (processed securely by third-party payment providers).
Account Information: Login credentials, preferences, and order history.
Technical Information: IP address, browser type, device information, cookies, and usage data when you browse our website.
Communications: Messages, emails, or feedback you send to us.

2. How We Use Your Information

We use the collected information to:

Process, fulfill, and deliver your orders.
Provide customer support and respond to inquiries.
Send order updates, confirmations, and relevant communications.
Personalize your shopping experience.
Improve our website, products, and services.
Send marketing communications, promotions, and newsletters (only if you have consented).
Comply with legal and regulatory requirements.

3. Sharing of Information

We respect your privacy and will never sell or rent your personal data. However, we may share your information in the following circumstances:

Service Providers: With logistics partners, payment processors, IT support providers, and marketing platforms to provide our services effectively.
Legal Requirements: If required by law, court order, or government regulation.
Business Transfers: In case of a merger, acquisition, or sale of business assets, your data may be transferred.

4. Cookies & Tracking Technologies

Bello Nest uses cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze website traffic, and show you relevant promotions. You can manage or disable cookies through your browser settings, though this may affect site functionality.

5. Data Protection & Security

We take data security seriously and implement appropriate technical, administrative, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

The right to access and request a copy of your personal data.
The right to correct or update inaccurate information.
The right to request deletion of your data (subject to legal obligations).
The right to withdraw consent for marketing communications.
The right to restrict or object to certain data processing activities.

To exercise these rights, please contact us at bellonest@outlook.com.

7. Data Retention

We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. When data is no longer required, it will be securely deleted.

8. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected information from a child, we will take steps to delete it.

10. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in technology, laws, or business practices. Any updates will be posted on this page with a revised effective date.

11. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact us at:

Bello Nest
Email: bellonest@outlook.com
Phone: +6017 546 0302
Address: Level 20, Menara 1 Sentrum, 201, Jalan Tun Sambanthan, Brickfields 50470 Kuala Lumpur W.P. Kuala Lumpur